Vaccinations:
Rabies, Distemper/Parvovirus, and Bordetella are the three vaccinations required for your dog to visit us at the Ranch. We encourage the canine influenza and leptospirosis vaccinations but do not require them.
All vaccinations must be current at the time of boarding, grooming, or day play. We require hard copies from your vet before, your first visit and ongoing updates when they are re-vaccinated.
For your convenience, vaccination documents can be emailed to info@roverwoodranch.com by you or your vet.
We will not accept dogs without current vaccination records.
Spay/Neuter Policy:
To ensure the safety of all day play guests, females must be spayed, and males must be neutered once out of puppyhood.
We realize that many vets are suggesting waiting to spay or neuter your pet and that's fine, we totally understand! Our policy is based on experience. We've seen dogs unfairly targeted because of simply not being "fixed." The tension in the group environment is heightened and the energy harder to manage. Males that are not neutered add cleaning time due to marking, which can create a marking spree among other males. Humping increases in the play groups creating undesirable energy. And lastly, we are not comfortable with the risk of unintentional pregnancy, unintentional "locking on," or other such accidents.
If you would still want to board with us and your dog is not altered, we are not able to accept your reservation and recommend a more traditional (non daycare-based) boarding facility.
Flea/Tick Prevention:
We require all dogs to be on a flea/tick preventive. Dogs found with fleas and/or ticks will be sent home from day play. If your dog is boarding or being groomed, he/she will be given a flea bath, or treated with Capstar (oral flea control) at the additional cost of $10 per treatment. Repeat offenders risk not being allowed back. The type of preventative is up to you, and there are a lot of products to choose from. Consult your vet for suggestions. If applying topical ointments, please wait a day or two before bringing to day play to allow the product time to soak in to protect your dogs’ playmates from ingesting harmful chemicals. Flea collars will be removed while in day play but will be put back on when it’s time to go home.
Illness
Please do not bring a dog that is ill to Roverwood Ranch. Our mission is to provide our clients’ pets with a safe, clean, and stimulating environment for Day Play and Overnight Stays. A dog that is not feeling well is an unhappy guest and poses a risk to our other clients’ pets, especially our older canine guests. If your dog is exhibiting any symptoms such as coughing, diarrhea, nasal discharge, vomiting, or any obvious health issue, we ask that they not return to Roverwood Ranch until they are well.
We recommend an “all clear” on fecal tests, and if we see signs of Giardia (bloody stools), worms or unusual stool characteristics we ask that you have that checked and do not bring your dog back until your dog has been given a clean bill of health from your vet.
If your dog is boarding with us and experiences diarrhea, excessive vomiting, injury, or other signs of illness worthy or vet attention, you will be notified immediately. If you are not reachable, your emergency contact will be notified. We will transport to your personal vet if possible. If after hours or your vet is unavailable and the situation is emergent, we will transport your dog to the closest available alternative. Veterinary costs incurred will be your responsibility.
Temperament Test
A Howdy-Do Day (temperament test) is recommended prior to regular visits or overnight stays at Roverwood Ranch. This allows us to ensure your pawtner will be able to play with our other guests safely. Please contact us to schedule a time to bring in your dog. We prefer that your pawtner stay with us for at least 1-2 hours without you being present. For more information on temperament testing, click here.
New Client Documents
We ask new clients to complete a New Client Information Form, which also includes our Standard Agreement. You can complete the form at Roverwood Ranch, print it out and bring it in or email it to info@roverwoodranch.com. See form link below. Please remember to bring a copy of your pawtner's vaccination records, too!
New Client Information Form and Standard Agreement